Reviews
Rated 9.83 out of 10by 191 verifiedCheckatrade customers
Every one of those reviews was left by a customer whose job was completed and checked, not a testimonial we wrote ourselves.
Checkatrade verified · FENSA approved · 10-year insurance-backed guarantee
Since 2005
Family-run in South Godstone
9.83 / 10
191 Checkatrade reviews
FENSA
Approved installer
10 years
Insurance-backed guarantee
CHAS
Accredited contractor
Summary
The numbers at a glance
9.83 / 10
Overall Checkatrade rating
191
Verified reviews published
Since 2005
Years of work behind that score
In their words
Recent Checkatrade reviews
10/10“Excellent from start to finish, 100% satisfied”
10/10“Transformed the look of my house”
24 UPVC windows
10/10“Excellent job, clean, tidy and clear instructions”
Bi-fold and aluminium French doors
10/10“Here within 20 minutes and fixed it”
Callout to a five-year-old bi-fold
10/10“First class communication, couldn't fault it”
Windows and a bi-fold
10/10“The most competitively priced, they care about what they do”
Windows and conservatory glass
Straight from our customers
Live reviews as they are published
What customers mention
The themes that come up again and again
Communication
The compliment that comes up most often: customers kept updated from first enquiry through to fitting, by people who answer the phone themselves.
Clean, tidy, respectful installers
Mentioned in almost every review, and backed by the sheeting up, protection and making good that are written into every quotation.
Repeat and long-term customers
Several customers have used us across more than one property, and some have come back over ten years and more.
Problem ownership
Where something has gone wrong, it has been put right; in one case a twenty-minute same-day callout to a bi-fold fitted five years earlier.
Speed and flexibility
Customers regularly mention us accommodating earlier dates or shifting an installation date to suit them.
Sensible pricing and technical advice
Described as good value rather than cheapest, with advice singled out on complex builds and on the Spitfire pivot doors.
We publish only verified feedback, so individual review quotes appear here once they are pulled from Checkatrade and Google rather than being written for the website.
Behind the score
Why the rating stays where it is
A high rating over 191 reviews is not luck. It comes from surveying every opening ourselves, quoting the whole job in writing, fitting with our own teams and making good properly at the end. Most complaints in this trade come from a job priced off someone else's measurements or finished by a subcontractor with no stake in the outcome; we do neither.
Every installation is registered with FENSA and covered by a 10-year comprehensive insurance-backed guarantee through InstallSure, so the cover survives even if circumstances change. If something needs adjusting after we have gone, you ring the same number and speak to the same people.
Join 191 customers who would recommend us
Book a free, no-obligation survey. We will measure up, advise honestly and put one clear written price in front of you, the same way every one of those reviews started.